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Business Analyst

ACS Professional Staffing is looking for an employee to work on-site with our client. The Business Analyst 3 position will guide business stakeholders and facilitate gathering and analyzing information using standard tools and approaches to: help clarify business operations, functions, perform gap analysis, document/map the current and future states, identify solution alternatives, evaluate the alternatives, and define processes.  In addition, this position concentrates on collecting and analyzing data, analyzing workflow, and developing process analysis and decision support information and documents. This position will also assist the Application Services Manager and Supervisors in overall Transmission Technology organizational analysis, strategy, and development. This full-time position is located in Vancouver, WA.

  • Facilitate large teams in problem solving and improvement opportunities using industry methodologies
  • Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on goals and objectives
  • Provide analysis and support in the development of tools for organizational alignment, strategic content, alignment of capabilities and work, and a roadmap for success. 
  • Collaborate with Subject Matter Experts (SMEs), other analysts, specialists, and teams to perform root cause analysis and lessons learned, as part of identifying opportunities to apply business or process improvement strategies.
  • Support the structure for, facilitate the planning of, and aid with development, recommendation and implementation of initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.
  • Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
  • Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
  • Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
  • Perform all analytical tasks related to a project, including requirements definition, validation, management and supporting documentation and related testing.
  • Facilitate the definition and documentation of business and functional requirements. Conduct user/stakeholder interviews and facilitate joint requirements sessions.
  • Create requirements documentation, review with user representatives, recommend priorities and obtain user signoff. Monitor the requirements documentation created and map it to specific delivery releases and schedules.
  • Create use cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes.
  • Work with staff and user representatives to verify that all user requirements are accommodated. Participate in user/stakeholder review of program/project artifacts and obtain signoff.
  • Trace acceptance criteria to business and functional requirements and support the development of test plans.
  • Provide input to program/project managers on schedules and program/project plans with particular emphasis on analysis-related activities.
  • Collect and develop detailed descriptions and specifications of user needs, business rules, functionality and steps required to develop or modify business solutions.
  • Develop and maintain effective client and stakeholder relationships. Work with clients and stakeholders to understand and facilitate requirement changes including changes in scope.
  • Translate business requirements into definitions and solutions. Identify problems, research alternatives, prepare presentations, recommend, and assist management with implementing solutions.
  • Develop reports, for management, supporting organizational goals monitoring and metrics development and tracking.
  • Provide technical writing, coordination, and interpretation, on documents supporting organizational goals and mission.
  • Inventory and evaluate the information needs of TTS’s business programs and functions.  Evaluate business processes for gaps in maintaining information quality control and quality assurance.  Recommend cost effective changes in processes and procedures to address such gaps.
  • Design and maintain performance metrics on the quality of key business information.  Create, maintain, and periodically present executive dashboards of those performance metrics to management.
  • Provide briefings, as requested, to staff and managers on information quality to raise awareness, transfer knowledge on information quality fundamentals and/or best practices. 
  • Provide support to TTS organizations and personnel dealing with data calls and industry surveys.
  • Organize, monitor, analyze, evaluate, and report on performance towards data call artifacts collection and processes.

  • Associate’s or Bachelor’s degree in Business Administration, Management, Accounting, Computer Science, Engineering or a directly related technical field is preferred. 
  • With an applicable Associate’s Degree, 10 years directly related experience is required. 
  • With an applicable Bachelor’s Degree, 8 years directly related experience is required.
  • Without a degree, 12+ years of directly related experience is required.
  • Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.
  • Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint
  • Demonstrated experience with project and change management approaches, tools, and phases of the project lifecycle
  • Experience in the software development or electric utility industry
  • Possess functional/process interviewing skills in the business environment
  • Possess ability to facilitate groups through process design and requirements gathering sessions
  • Possess analytical skills to analyze data, identify quality assurance/quality control issues, and identify failure or maintenance trends.
  • Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical
  • Self-directed and assertive in pursuit of root cause analysis, missing information, and data requirements
  • Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation and development of business and system requirements
  • Ability to distinguish key interactions and connectives among technical solutions involving hardware, networks, telecommunications, controls, security, and applications
  • Experience with large-scale organizational change efforts
  • Experience with the Prosci methodology for Change Management is a plus
  • Experience with project management, tools and phases of the project lifecycle
  • Understanding of how people go through a change and the change process, including familiarity with change management toolkits.
  • Skilled in the definition and development of operational governance models to enable programmatic change
  • Strong analytical thinking, critical thinking, and decision-making abilities.
  • Valid U.S. Driver’s License is required.
  • Work sponsorship not available at this time. No third-party candidates considered for this position.
Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law.  The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

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If you have any questions about our Reasonable Accommodation Policy, please feel free to email


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